Effective Date: 1 November 2024
Address: HN/1 Bhudari, Sonai, Mathura, India, 281206
Email: consult@astrologeryogendra.com
Phone: +91-8906220622
At Astro Yogendraa, we are committed to providing a secure and confidential environment for our clients, employees, and partners. This Safety and Security Policy outlines the measures we take to protect data, ensure secure service delivery, and maintain a safe workspace.
1. Data Security
Protecting client data is a cornerstone of our security practices. We use advanced measures to secure all personal and astrological information shared with us.
- Encryption: Sensitive data is encrypted during both transmission and storage to prevent unauthorized access.
- Access Control: Access to client data is restricted to authorized personnel only, with stringent internal controls in place to prevent misuse.
- Regular Audits: We conduct regular security audits to identify potential vulnerabilities and continuously improve our systems.
2. Cybersecurity Measures
To protect our digital infrastructure, we implement robust cybersecurity practices that mitigate potential threats.
- Firewall Protection: Our systems are safeguarded with firewalls to prevent unauthorized access and defend against external threats.
- Antivirus and Malware Protection: We use up-to-date antivirus and malware detection tools across all devices to ensure security.
- Data Backup: Regular backups of essential data ensure that information is secure and can be restored if necessary.
3. Physical Security
We prioritize a secure physical environment in our office and ensure security during in-person consultations.
- Access Control: Our office premises are secured with controlled access to prevent unauthorized entry.
- Visitor Policies: Visitors to our office must check in and follow security protocols, including identification verification when required.
- Workplace Safety: We follow safety protocols, such as emergency exit plans and fire safety measures, to ensure the well-being of employees and visitors.
4. Secure Service Delivery
Astro Yogendraa maintains secure service delivery processes, especially for remote consultations and digital document sharing.
- Remote Security Protocols: Virtual consultations are conducted on secure, encrypted platforms to protect client confidentiality.
- Document Security: Digital resources, reports, or files shared with clients are provided through secure links, password protection, or encrypted emails.
- Data Handling Protocols: Our consultants are trained in best practices for secure data handling to ensure responsible management of client information.
5. Employee Training and Awareness
Our team is regularly trained on security best practices to stay informed and prepared.
- Cybersecurity Training: Employees receive training on data protection, secure communication practices, and recognizing phishing or suspicious activity.
- Confidentiality Agreements: All employees and consultants sign confidentiality agreements, committing to uphold data security and client privacy.
6. Incident Response
In the event of a security incident, we have protocols to ensure swift and effective response.
- Incident Reporting: Security incidents are immediately documented and reported to our management team.
- Corrective Measures: We assess the cause of each incident and implement corrective actions to prevent future occurrences.
- Client Communication: If an incident affects client data, affected clients are promptly informed, and we outline the steps taken to address the issue.
7. Policy Updates
Astro Yogendraa may periodically update this Safety and Security Policy to reflect improvements in practices or changes in legal standards. The latest version will always be available on our website, and we will notify clients of any significant updates.
8. Contact Us
For questions about our Safety and Security Policy or for additional information, please contact:
- Email: consult@astrologeryogendra.com
- Phone: +91-8906220622