Effective Date: 1 November 2024
Address: HN/1 Bhudari, Sonai, Mathura, India, 281206
Email: consult@astrologeryogendra.com
Phone: +91-8906220622
At Astro Yogendraa, we prioritize responsible data management, retaining personal and business data only as necessary to provide our astrological consulting services and fulfill legal obligations. This Data Retention Policy outlines how we store, retain, and securely delete data.
1. Purpose of Data Retention
We retain personal and business data to support effective consulting services, manage client relationships, and comply with legal, regulatory, and business obligations. Data retention enables us to:
- Support ongoing consulting and astrological engagements.
- Maintain records for client support, service improvement, and reference.
- Fulfill statutory and regulatory requirements.
2. Types of Data We Retain
The types of data we may retain include:
- Personal Information: Name, contact information, birth details, and other personal data necessary for astrological analysis.
- Service Data: Records of consultations, service agreements, and any related communication between Astro Yogendraa and the client.
- Transactional Information: Records of payments, invoices, and financial transactions related to our services.
3. Retention Period
Our retention periods are tailored to the type and purpose of the data collected. Data is retained as follows:
- Client Data: Retained for the duration of our engagement and up to five years after completion, unless a longer retention period is required by law.
- Financial Records: Retained for a minimum of seven years in compliance with tax and accounting regulations.
- Email and Communication Records: Retained during the client relationship and for up to five years after the last interaction.
Data may be retained beyond these periods if required by legal, regulatory, or legitimate business needs.
4. Data Deletion and Disposal
At the end of the retention period, we securely delete or anonymize the data to protect client confidentiality and comply with data protection standards. Our data disposal practices include:
- Digital Data: Permanently deleted from our databases and systems, with backups purged in accordance with data destruction protocols.
- Physical Data: Any physical records are securely shredded and disposed of.
5. Client Rights and Data Requests
Clients have the right to access, update, or request deletion of their personal data within the scope of this policy. For data access or deletion requests, please contact us at consult@astrologeryogendra.com.
- Access Requests: We aim to respond to data access requests within 30 days.
- Deletion Requests: Clients may request data deletion at the end of an engagement or under special circumstances. However, some data may be retained if legally required or necessary for legitimate business purposes.
6. Data Security
We employ robust security measures to safeguard retained data from unauthorized access, alteration, or disclosure, including encryption, access controls, and secure storage solutions.
7. Policy Updates
We may update this Data Retention Policy to reflect changes in data management practices or legal requirements. Clients will be informed of significant updates, and the latest version will always be available on our website.
8. Contact Us
For questions about this Data Retention Policy or to make a data-related request, please contact us at:
- Email: consult@astrologeryogendra.com
- Phone: +91-8906220622